
· Michele Mazzucco · Post
Why long wait times are costing your business more than you think
Long wait times don’t just frustrate customers—they lead to churn, lost sales, and a damaged brand. Here’s how poor queueing costs more than you think.

Long wait times don’t just frustrate customers—they lead to churn, lost sales, and a damaged brand. Here’s how poor queueing costs more than you think.