Privacy Policy

Last updated: April 03, 2025

This Privacy Policy describes how we collect, use, and disclose your information when you use our Service, and explains your privacy rights and how the law protects you. By using the Service, you agree to the collection and use of information as described in this policy.

Definitions

For this Privacy Policy:

  • Account means a unique account created for you to access our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with us.
  • Company (referred to as “we,” “us,” or “our”) refers to QueueworX.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means a third-party who processes data on our behalf.
  • Usage Data refers to data collected automatically from Service use.
  • Website refers to QueueworX, accessible from https://queueworx.com/.
  • You means the individual or entity using the Service.

Information We Collect

We collect the following information:

  • Contact Information:
    Information you provide when submitting the contact form:

    • Email address
    • First and last name
    • Company name
    • Country (you may change this before submitting the form)
    • Industry sector
    • Budget
    • Details about the problem

  • Technical Information:
    Collected automatically for security and analytics purposes:

    • Internet Protocol (IP) address (automatically logged by our form processor; deleted after 7 days)
    • Country (automatically logged by our form processor; deleted after 7 days)
    • Browser type and version (collected in aggregate only)
    • Device type and operating system (collected in aggregate only)

  • Usage Information:
    Collected in anonymized and aggregated form to help us understand how the website is used:

    • Pages visited
    • Time and date of visit
    • Time spent on pages

We use Cloudflare Turnstile to protect our contact forms from spam and abuse. In most standard implementations, Cloudflare Turnstile does not set cookies. For more information, please see our Cookie Policy.

The country field in the contact form may be prefilled based on your general location. This process uses region information provided by our hosting provider (Cloudflare) and does not involve external API requests or store personal identifiers.

Third-Party Data Processing

We utilize third-party services, including Cloudflare, which may process your IP address for security, performance, and anti-spam purposes through the use of Cloudflare Turnstile.

Use of Your Personal Data

We believe in being open and keeping things simple. Your privacy is important to us. We want you to know that we do not sell or rent your personal data to anyone.

We use your Personal Data for the following purposes:

  • To provide and maintain our Service.
  • To manage your Account.
  • To fulfill contracts and process transactions.
  • To communicate with you via email, phone, or SMS regarding updates and service-related information.
  • To provide news, offers, and information about our services, unless you opt out.
  • To manage your requests.
  • To facilitate business transfers, such as mergers or acquisitions.
  • To analyze usage trends, improve our Service, and evaluate marketing effectiveness.

We share your personal information in the following situations:

  • With Service Providers to analyze Service usage and contact you.
  • During business transfers.
  • With Affiliates, who will comply with this Privacy Policy.
  • With business partners to offer products or services.
  • With other users, when you share information publicly.
  • With your consent.

Retention of Your Personal Data

We retain your Personal Data as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce our agreements. Usage Data, including IP addresses, is retained for 7 days. Contact form data is retained for 12 months.

Transfer of Your Personal Data

Your data may be transferred to and maintained on computers outside your jurisdiction. We take all reasonable steps to ensure your data is secure.

Delete Your Personal Data

You can delete certain information within the Service or contact us to request access, correction, or deletion of your data. We may retain certain information for legal reasons.

Disclosure of Your Personal Data

We may disclose your data if required by law, to protect our rights, prevent wrongdoing, protect user safety, or protect against legal liability.

Children’s Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect data from children under 18. If you are a parent and believe your child has provided us with data, please contact us.

Our Service may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to this Privacy Policy

We may update this policy. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have questions, contact us: